Source: Federal Trade Commission website
In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need.
These scammers take advantage of your reasonable concerns about viruses and other threats. They know that computer users have heard time and again that it’s important to install security software. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money.
Guarding your financial and personal information is the first step in theft prevention!
Please visit our Fraud Prevention Center to learn more about protecting your personal information. We have designed this section of our website to give you information about protecting yourself from fraud and identity theft, and tips on how to protect your personal information.
If you feel that you have been a victim of a scam or identity theft, please contact a Member Services Representative at 888-436-1847 or visit one of our branch offices.