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At Northeast Credit Union we are committed to the protection of your personal and financial information.

What happened?

Here are the facts, according to Equifax. The breach lasted from mid-May through July. The hackers accessed people's names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people. And they grabbed personal information of people in the UK and Canada too.

At NECU, we DO NOT use Equifax as a service and members can be assured that as a standard practice Northeast Credit Union actively monitors the activity on their accounts 24/7 to protect them from fraud. Members will be contacted if they need to take action.

How do I know if my data was compromised?

There are steps to take to help protect your information from being misused. Visit Equifax's website, www.equifaxsecurity2017.com.

  • Find out if your information was exposed. Click on the "Potential Impact" tab and enter your last name and the last six digits of your Social Security number. Your Social Security number is sensitive information, so make sure you're on a secure computer and an encrypted network connection any time you enter it. The site will tell you if you've been affected by this breach.
  • Whether or not your information was exposed, U.S. consumers can get a year of free credit monitoring and other services. The site will give you a date when you can come back to enroll. Write down the date and come back to the site and click "Enroll" on that date. You have until November 21, 2017 to enroll.
  • You also can access frequently asked questions at the site.

Where can I find up to date information?

Please visit the Equifax website for the latest.

Help Us Help You

It is very important that we have your current contact information on file including phone numbers for home, work, mobile and email address in case we need to contact you if we suspect your cards have been compromised. Your participation in responding to our contact efforts is critical to preventing potential risk and avoiding restrictions we may place on the use of your card.

         Contact us with your most up-to-date contact information

         Notify us if you will be traveling and using your debit card

         Report a Lost or Stolen Visa Card at 888-436-1847