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Report a Lost or Stolen VISA® Card

Credit and Debit Card Protection. Help protect your cards from fraud.

If your Visa credit or debit card is lost or stolen, please contact a Member Services Representative immediately by any of the following methods: 

  • Call 888-436-1847. We are available 24 hours a day, 7 days a week to assist you.
  • Visit your local branch
  • Log in to online banking, and send us a secure message via the Message Center found on the top right hand corner

In addition, if your credit cards, debit cards or contents of your wallet are lost or stolen, you should notify the credit reporting agencies listed below:1

  • Experian: 888-397-3742

  • Equifax: 800-525-6285

  • TransUnion: 800-680-7289

  • Social Security Administration (Fraud Line): 800-269-0271