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Telephone Banking

No matter where you are, banking by phone gives you fast, easy, and confidential access to your accounts. Telephone Banking gives members the option to use the touch-tone keypad or go "hands free" by using the voice-activated teller. With the voice-activated system you can perform a variety of transactions anytime, anywhere, simply by speaking into your phone. 

Instant Account Access

Telephone Banking gives you instant access to your account information 24/7.

Telephone Banking allows you to:

  • Get account balance and transaction history
  • Access account information using touch-tone or speech (Spanish option available)
  • Reorder Checks 
  • Transfer between account numbers 
  • Request a snapshot of transaction history to be sent to your email address on file
  • Place temporary stop payments (fees may apply, see account disclosures for details)
  • Schedule automatic transfers
  • Make loan payments
  • Schedule future dated and recurring transfers
  • Hear future-dated transactions, and more.
  • And more

Getting Started

The first time you use Telephone Banking, you’ll be asked to enter your banking information. Follow these simple steps:

  1. Call 1-888-436-1847 and choose option 1 (Account Information)
  2. Enter member number
  3. Enter primary member Social Security Number (the name that appears at the top of your statement each month identifies who the “primary member” is)
  4. Select four-digit PIN #

Once you have set-up your four-digit PIN # you can follow the options in the menu. If you would like detailed information on the menu, you can find it in this brochure.