Report a Lost Card

Your security is our top priority.

Report in Digital Banking
If your card is ever missing or stolen, be sure to let us know as soon as you can. Just follow the steps below to keep your card, credit, and personal information protected.

What To Do If Your Card Is Lost or Stolen:


Report To Us

Call 888-436-1847 and select option #3
Log into Digital Banking, go to Card Controls under Card Management in the menu. Select the card details and click Lost, stolen or fraud card.


Contact Each of
Your Financial Institutions

Contact all other financial institutions to report lost cards or checks.


Place a Freeze with Credit Agencies

Contact all 3 credit reporting agencies: Equifax, Experian and TransUnion to place a hold on your credit.

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Add Benefits Plus® to your Checking Account and you can feel safer knowing you have ID Theft Protection & Restoration Rescue® 1.

Help Us Keep You Safe

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Keep Your Information Current

Let us know what your most up-to-date contact information is.

Contact Us

Set Travel Alerts

Notify us of travel to avoid service interruptions with your Northeast Card.

Learn More

Report Fraud

Be sure to report any fraud on your accounts to us immediately.

Report Fraud
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Control Your Cards

Use our card controls in Digital Banking to turn your credit or debit card on and off if you ever misplace it.

Get Started

PLEASE NOTE: Northeast Credit Union will never call, email or send a text message and ask you for your account numbers, PIN or other personal information.