We're Improving Our Mortgage Statements!
In the next coming months, if you have a mortgage with us, you will be receiving a Mortgage statement that is separate from your Account statement.
Along with a redesigned look and feel, the new Mortgage statements will now include more details and information, such as:
- Explanation of Amount, including Principal, Interest and Escrow
- Past Payment Breakdown
- Current Interest Rate
For those who make payments by mail, your statement will now act as your monthly bill and will replace the yearly coupons you've received in the past.
If you have any questions or need assistance reading your new statement, please contact a Member Service Representative:
- Via Secure Online Message within Online Banking
- By phone at 888-436-1847 during regular business hours (M-F 7a-7p, Sat 8a-1p)
- In person by visiting your local branch