Show fraud who's boss.
Control each of your cards and protect every purchase you make, all with a single app. CardValet® lets you decide when, where, and how your cards are used — directly from your smartphone.
Gain Total Control of Your Cards
Turn Your Card "On" or "Off" Through Your Mobile Device
Lost your card? Or maybe you just want to stop spending. Activate and deactivate it as needed at the tap of a button.
Set-Up Alerts to Notify You When Your Card is Being Used
Alerts offer around-the-clock tracking, letting you know when your card is used and what it’s being used on.
Set Location Restrictions
Whether you’re spending time abroad or never leaving town, define exactly where your card is allowed to be used.
Register Multiple Credit and Debit Cards Tied to an Account
Turn CardValet® into a hub for managing each of your cards, from debit to credit. It’s simple, secure, and in one spot.
Check Balances and Review Recent Card Transactions
Don’t just manage your card — monitor it. Use the app to check on your balance, transaction history, and more.
Watch CardValet® in Action
Check out this video to learn the ins and outs of the app. It’s powerful money management, right at your fingertips — and it works with any Northeast debit or credit card.
generations of Android and iPhone devices. Windows phones are not supported at this time.
- Create a unique log in account for each financial institution in which you hold accounts.
- Each log in account is applicable for a single financial institution.
- In the log in page, you will see the last time you logged into another financial institution.
If your Northeast Credit Union Debit or Credit Card is lost or stolen, please contact a Member Experience Specialist immediately by any of the following methods:
- Call 888-436-1847.
- Visit your local branch.
- Log in to online banking, and click on the "Services" tab and select "Lost, Stolen, Damaged Card.”
Please note: Your CardValet® app cannot be logged into without a user ID and password. Also, your new card number will not update automatically within the app. Once you have received your new card in the mail, simply register your new card via: Menu, Manage Portfolio then Add Card.
To add a new card, simply update the card number via: “Menu, Manage Portfolio then Add Card”.
Unfortunately, old cards cannot be permanently removed from CardValet. However, you can select to unmanage your card via: “Manage Portfolio”
The following transactions will be declined if the card is turned “off”:
- Cards physically present at the time of the transaction (when you physically swipe your card at a store)
- Online transactions
- ATM transactions (including balance inquiries)
The following transactions will not be declined if the card is turned “off”:
- Reoccurring automatic payments linked to your Northeast Credit Union Debit or Credit Card
No, CardValet® currently supports Debit and Credit Card transactions
Yes, the card status will display as: Active, Inactive or Restricted.
your profile. You can also delete the old card by accessing “Manage Portfolio”.
Controls and Alerts
Yes. International transactions can be blocked using the “International” location control. Transactions will be limited to the United States and you will receive an alert should an international transaction attempt to come through your account.
Please note: Blocking international transactions will not block international Internet transactions. The locations controls are applicable for in-store transactions only.